Handbook of Cultural Intelligence: Theory, Measurement, and Applications

Cultural intelligence is defined as an individual’s ability to function effectively in situations characterized by cultural diversity, which is becoming typical of today’s global and diverse work settings. With contributions from eminent scholars worldwide, the Handbook of Cultural Intelligence is a state-of-the-science summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can by enhanced through education and experience, this handbook emphasizes individual capabilities–specific characteristics that allow people to function effectively in culturally diverse settings–rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices. The handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.

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