The Internet is a global socio-technological system that is based on a technological structure consisting of networked computer networks that works with the help of the TCP/IP protocol and stores objectified human knowledge, human actors permanently re-create this global knowledge storage mechanism by producing new informational content, communicating in the system, and consuming existing informational content in the system; the technological infrastructure enables and constrains human communication. The Internet consists of both a technological infrastructure and communicating human actors. Together these two parts form a socio-technological system, the technological structure functions as a structural mass medium that produces and reproduces networked communicative actions and is itself produced and reproduced by communicative actions. The technical structure is medium and outcome of human agency, it enables and constrains human activity and thinking and is the result of productive social communication processes. Important qualities that are connected with the Internet as a socio-technological system are Open Source, Virtual Reality, globalization, and many-to-many dialogue. Traditional mass media have been based on one-to-many-communication, whereas the Internet is based on many-to-many-communication. Hence the Internet has a large intrinsic democratic potential. In the terminology of Vilém Flusser it can be said that it could support a shift from discursive media society to dialogic media society.
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