How can technology that we are able to build with today’s tools help us to solve the big problems of individuals, organizations, and the world at large? More specifically: How can we use the internet in the best way to improve our collective problem-solving capabilities? Questions like these don’t seem to be asked very often, perhaps because people usually focus on specific problems, rather than general problem-solving in its own right.
Today, a vast plethora of different websites, online platforms, and apps exists. Currently, the web is dominated by what can be called web 2.0 platforms, which facilitate social interactions and collaborative co-creation. Can these platforms help us to use some kind of global Collective Intelligence (CI) that is actually good at solving difficult problems? The answer is probably yes. Nevertheless, there doesn’t seem to be one single absolutely prominent platform that is really dedicated to solving serious real-world problems by using CI. Again, this may come from people not seeing themselves as problem-solvers, or not associating the internet with solving big problems – as opposed to solving “minor” problems like boredom.