We’re in the midst of a transformation in how businesses are organized. Typical corporate hierarchies are starting to look overrated, and changes in coordination technology have the power to make work and innovation even more democratic. However, according to MIT organizational theorist Thomas Malone, most of us are still victims of a centralized mindset, the idea that in order to manage things it’s best to put somebody in charge who gives orders to other people. He urges us to look at the many new ways of organizing that allow more people to have more involvement in decisions–and for better results.
“Most people don’t begin to realize how important and how pervasive and, in many cases, how desirable those new ways of organizing are going to be,” said Malone, “At the Center, we are looking at how people and computers can be connected so that collectively they act more intelligently than any one person, group, or computer has acted before.” When taken seriously, this question leads to a view of organizational effectiveness that is very different from the prevailing wisdom of the past.