I believe the accelerated pace of change, the increased complexity of the business environment, and the requirement for individual differentiation will place a new premium on individual, self-directed learning. Continual, personalized learning will be the key to individual growth and differentiation, and could eventually lead to a personalized learning and development revolution.
To achieve these ends, workers must become more agile, curious, and committed to continuous learning. For the past few decades, knowledge workers have been required to master only their particular areas of expertise, but subject matter expertise is no longer enough. Applying one’s knowledge to an organization’s existing strategy or operations is only part of today’s business challenge. We need leaders and employees with foresight who can identify new opportunities, design creative solutions, and bring them to market. Simply put, we need innovation workers, not just knowledge workers. Innovation workers differentiate themselves through their ability to understand context, to judge situations, and to deviate from established norms in order to create new, creative solutions to the challenges they face.